Quick Facts
- We don't sell your data
- Minimal collection policy
- Canadian privacy laws
- SSL encrypted
- You control your info
We're not in the business of hoarding data - we only grab what's necessary to actually help you with your project. Here's what that means:
Contact Stuff
Your name, email, phone number - basically how we reach you about your project. Pretty standard.
Project Details
Info about what you're looking to build or renovate. We can't design in the dark, y'know.
Site Location
Where your property is. Helps us understand local codes, climate considerations, all that technical stuff.
Website Analytics
Basic browsing data - what pages you visit, how long you stick around. Nothing creepy, just helps us improve the site.
Let's be real - we're not collecting data for fun. Everything we ask for serves a purpose in delivering quality architectural services. Here's the breakdown:
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Communication
Obviously we need your contact info to discuss your project, share designs, and coordinate meetings. Can't work together in silence.
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Design Development
Your project details help us create something that actually works for your lifestyle and site conditions. Every property's different.
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Legal Compliance
We've gotta keep records for professional liability and regulatory requirements. It's part of being a licensed architecture firm in BC.
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Service Improvement
Analytics help us figure out what's working on our site and what's not. Makes for a better experience next time you visit.
Security isn't something we take lightly. We've been in this business long enough to know that trust is everything, and we protect your information accordingly.
Encryption
SSL certificates and encrypted storage keep your data locked down tight.
Limited Access
Only team members who need it for your project can access your information.
Secure Servers
Canadian-based servers with regular security audits and backups.
We're not in the business of passing your info around. Your data stays with us except in these specific situations:
Project Consultants
Sometimes we bring in structural engineers, sustainability consultants, or other specialists. They only get what's relevant to their part of the work, and they're bound by their own professional confidentiality requirements.
Contractors & Builders
If you hire us for construction management, we'll share necessary project details with your builder. That's kinda the whole point of the service.
Legal Requirements
If a court order or regulatory body asks for information, we've gotta comply. Haven't happened yet in our 12 years, but legally we can't refuse if it does.
Service Providers
Our email service, cloud storage, and website hosting providers technically have access to data, but they're all under strict contracts and can't use it for anything except providing their services to us.
Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's what's happening on your browser:
| Cookie Type | What It Does | Can You Refuse? |
|---|---|---|
| Essential | Makes the site work properly, remembers your session | Nope, needed |
| Analytics | Tracks which pages get visited, how long folks stay | Yeah, optional |
| Preferences | Remembers your settings and choices | Yeah, optional |
You can adjust your browser settings to block cookies, but heads up - some parts of the site might not work as smoothly. Most browsers let you control this pretty easily in their settings.
It's your data, so you've got control over it. Here's what you can do anytime:
Access Your Data
Request a copy of everything we've got on file about you. We'll send it over in a readable format within 30 days.
Correct Mistakes
If we've got something wrong, let us know and we'll fix it. Simple as that.
Delete Your Info
Want it gone? We'll delete what we can, though we might need to keep some stuff for legal/regulatory reasons.
Withdraw Consent
Change your mind about something? You can withdraw consent for certain uses of your data anytime.
Just shoot us an email at info@quintavelronthos.info or call (604) 555-0147. We'll get back to you within a few business days.
We don't keep stuff forever - just as long as we need it or as long as the law requires. Here's the general timeline:
Inquiry Data
If you reach out but don't become a client, we keep your contact info for about a year in case you change your mind, then it's deleted.
Project Files
Active client projects stay on file for 7 years after completion. That's the standard in our industry and protects both of us if questions come up later.